elementsincounselling@outlook.com
07494 120291
FAQ
Frequently asked questions
1) Do I have to pay for blocks of sessions? No, you don’t have to pay for several sessions in advance. Just one at a time is fine.
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2) Do you offer other types of counselling besides Face to Face? Yes, I offer Phone Counselling, Online email counselling, instant messaging, Zoom (I can set this up), Skype, What’s app and Face-time. The choice is yours. Online counselling can be offered to you where ever you are in the world. I have counselled people previously in the USA, Canada, Europe and New Zealand.
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3) What happens in the very first session? Within the first session, if we have not already done so then I will explain about the different types of counselling on offer. We will also go through the counselling contract again if you have an questions. In addition I will ask a few questions abut how you are feeling.
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4) How long will the session last? Counselling sessions last 60 minutes or less if you prefer. Although should you wish to end earlier this will still be counted as a session.
5) Do I have to have a set number of sessions? Generally speaking 6 or 7 sessions are an average. However, I also offer one at a time therapy. First things first... Give me a call and we can have a chat for say 15/20 mins about what you want or any further questions you may have. There will be no charge for this. It is entirely free of charge.
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6) Do I have to have sessions every week? No, not at all – although weekly is more effective you could opt for fortnightly sessions pr other arrangements can be made. This can be a better fit financially, due to shift work or if you care for children etc.
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7) Is there disabled access? Yes, disabled access is available in most of the therapy rooms but please ask prior to booking your access requirements.
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8) Is there free parking available? Yes.
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9) Can I bring my friend into the counselling room? In general sessions are just on a one to one basis unless pre-arranged couple or family counselling. There are some instances whereby some clients might be accompanied by someone else - please ask about this.
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10) Will I be able to get a diagnosis? No, sorry I am not a qualified doctor, although I may be able to signpost you to other services upon your request.
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11) Do you see all ages? Yes, 4+. I offer sessions to adults on a one to one basis, couples therapy, family therapy, children, young people and organisations.
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12) Do you offer Mindfulness Sessions? Yes, I currently provide this for individuals couples, families, groups as well as organisations and small businesses.
13) What days or times are on offer? I can offer 7 days a week, morning, afternoon or evening.
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14) What types of therapy do you offer? A wide range of different therapies are on offer; Person Centred, CBT, etc (please see 'Services Tab' on the Menu above)
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15) If my employer is paying for my counselling sessions can you give some sort of acknowledgement to show I have actually had counselling? Yes, I can provide an invoice for the date & cost but what we discuss will remain confidential.
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16) I will be going on a three week break away can I continue when I get back? Yes, that is perfectly fine - but remember you have the option to switch to phone or online counseling if you wish such as Zoom, Skype, Face-time or What's App.
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17) My dog helps to keep me calm so can I bring him to the counselling session? Usually no but exceptions can be made.